● Frequently Asked Questions

Everything You Need to Know About Us.

Pawze was designed for pet parents who want clarity, confidence, and a smarter approach to everyday wellness.

Below, you’ll find answers to the most common questions about how Pawze works, what it offers, and how we protect your data — so you can focus on what matters most: a healthy, happy life for your pet.

PAWZE FAQ — Smart Care, Simplified.

  • Pawze is an AI-powered pet wellness app designed to help you proactively monitor, understand, and improve your pet’s health, behavior, and daily routine — all in one beautifully designed dashboard.

    We combine smart tracking, personalized insights, and veterinary-informed guidance to give you clarity and confidence in your pet’s care.

  • Pawze is for modern pet parents who want:

    • Preventative wellness tracking

    • Behavioral insights

    • Nutrition awareness

    • Organized medical records

    • A proactive approach to pet care

    Whether you have a puppy, senior dog, rescue cat, or multi-pet household — Pawze adapts to you.

  • No. Pawze is a wellness companion — not a diagnostic or medical service.

    We provide intelligent tracking and AI-powered insights to help you notice patterns early and communicate better with your veterinarian. For medical emergencies, always contact a licensed veterinarian immediately.

  • Pawze allows you to track:

    • Activity levels

    • Meals and hydration

    • Supplements and medications

    • Weight changes

    • Bathroom habits

    • Mood and behavior patterns

    • Vet visits and medical history

    • Vaccination reminders

    All data is visualized through a clean, intuitive dashboard.

  • Pawze AI analyzes your pet’s logged data over time to identify patterns and subtle changes.

    For example:

    • Reduced activity + appetite change

    • Increased scratching frequency

    • Gradual weight fluctuations

    You’ll receive gentle insights and alerts if something looks unusual — so you can act early.

  • Yes. Pawze supports dogs and cats of all breeds, ages, and sizes. Multi-pet households can manage each pet within one account.

  • Yes. You can securely upload:

    • Vaccination records

    • Lab results

    • Prescriptions

    • Surgery notes

    Everything stays organized in your pet’s digital health file.

  • Absolutely.

    Pawze customizes insights based on:

    • Age

    • Breed

    • Weight

    • Health history

    • Activity level

    • Dietary habits

    As you log more data, recommendations become more refined and specific.

  • Pawze provides educational, wellness-based nutrition insights and portion tracking support. We do not prescribe diets, but we help you understand patterns and make informed decisions.

  • Yes. Pawze uses encrypted data storage and secure cloud infrastructure to protect your information.

    We do not sell personal or pet data to third parties.

  • Yes. You can manage or cancel your subscription at any time through your App Store settings.

  • You can contact Pawze Support directly within the app or via email at Hello@mypawze.com

    Our team responds within 24–48 business hours.

  • Pawze combines:

    • AI-driven predictive wellness

    • Intuitive, modern design

    • Health-dashboard visualization

    • Proactive tracking

    • Emotional + behavioral insights

    We focus on preventative care, clarity, and confidence — not just record keeping.